top of page

Terms & Conditions

A legal disclaimer

Clear Cut Creative provides marketing, content, automation and systems services based on experience, best practice and reasonable professional judgement.

While we aim to improve visibility, enquiry handling and operational efficiency, we do not guarantee specific results, revenue outcomes, or business performance. All decisions made based on our work remain the responsibility of the client.

Clear Cut Creative is not responsible for losses arising from third-party platforms, tools, software changes, advertising platforms, hosting providers, or factors outside of our control.

Terms & Conditions 

1. Introduction

These Terms and Conditions (“Terms”) govern your use of this website and the services provided by Clear Cut Creative, operated under Clear Cut Ltd (“we”, “us”, “our”).

By accessing this website or purchasing our services, you agree to be bound by these Terms. If you do not agree, you should not use this website or our services.

2. Eligibility and Website Use

This website is intended for use by businesses and individuals aged 18 or over.

You agree not to:

  • misuse the website

  • attempt unauthorised access

  • submit false or misleading information

  • interfere with the website’s operation or security

We reserve the right to restrict, suspend, or terminate access if misuse occurs.

3. Our Services

Clear Cut Creative provides marketing, content creation, automation, systems setup, and related professional services.

The scope, pricing, timelines, and deliverables for services will be agreed separately in writing, such as via a proposal, email confirmation, or service agreement.

We reserve the right to modify, suspend, or discontinue any service offering at any time.

4. Fees and Payment

Fees are payable in advance or as otherwise agreed.

Accepted payment methods will be specified at the point of purchase or invoicing.

All prices are stated in GBP unless otherwise specified.

5. No Guarantee of Results

While we aim to provide high-quality services, we do not guarantee specific outcomes, including but not limited to revenue, lead volume, rankings, or business performance.

Results depend on factors outside our control, including client actions, market conditions, and third-party platforms.

6. Client Responsibilities

You agree to:

  • provide accurate and timely information

  • supply required access to platforms and systems

  • respond reasonably to requests for feedback or approval

Delays caused by missing information or access may affect timelines and delivery.

7. Refunds and Cancellations

Due to the nature of our services:

  • all setup fees, project fees, and monthly service fees are non-refundable once work has commenced

Monthly services

  • Services operate on a rolling subscription basis

  • A minimum of three months’ written notice is required to cancel

  • Fees remain payable during the notice period

  • Cancellation requests must be submitted in writing

8. Intellectual Property

Unless otherwise agreed in writing:

  • all materials created by Clear Cut Creative remain our intellectual property until full payment is received

  • upon full payment, clients are granted a licence to use deliverables for their business purposes

Materials may not be resold, redistributed, or reused without permission.

9. Third-Party Platforms and Tools

We are not responsible for:

  • third-party platforms, software, hosting providers, or tools

  • changes to availability, functionality, pricing, or policies

  • losses arising from outages or external platform changes

10. Limitation of Liability

To the maximum extent permitted by law:

  • we are not liable for indirect, incidental, or consequential losses

  • our total liability shall not exceed the fees paid for the relevant service

Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

11. Suspension or Termination

We reserve the right to suspend or terminate services or website access if:

  • payment terms are not met

  • these Terms are breached

  • continued service would be unlawful or impractical

12. Changes to These Terms

We may update these Terms at any time.
Changes take effect when published on this website.

13. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions about these Terms, please contact us via the details provided on this website.

bottom of page